We understand, so many questions? So many answers! We have collected our most frequently asked questions below to assist you and your little fish in getting to grips with all things Fish N Flips.
Still can’t find what you’re looking for? Don’t despair, just pop us a mail or give us a call and we will assist you right away!
These sessions are for our little fish who are over 3 years of age. Mum and Dad don’t need to worry about getting wet, as you are no longer in the water
All little fish must be supervised during their class, and whilst within the facility, by a parent or guardian 16 years and over. All little fish 5 years and under must be
If your hopping in with your little fish in our Baby Bonding or Small Fry programs, we recommend bringing a rashie or t-shirt for them to hold onto, also a swim nappy
All little fish are required to register their attendance at every class by their parent/guardian entering their details at the check in kiosks. If your little fish will be absent from a
We understand that sometimes life can get in the way, and you may need to miss a lesson or a few. That is why we allow unlimited make ups for the whole
To aid with the health and safety of all patrons, and to ensure our water quality is maintained to the highest standard, we ask that all children with long hair wear a
For little fish in our Baby Bonding and Small Fry levels the most that will be in there is 6, for Little Flipper levels up to 4 little fish will be in
Pricing depends on the location of your swim school. Choose your closest Fish N Flips from our location page, and their pricing will be listed under their information dropdowns.
Yes! Any lesson after the first per week is discounted 20% as well as any child after the first from the same family receives a 10% discount on their base lesson price.
To make things as simple and flexible for you and your bank account. Fees for your classes are calculated seven days before the class and are direct debited weekly on Thursdays from
You can access our online Parent Portal with our Fish N Flips App. We will send you an email password link that allows you to access your Fish N Flips account. This
If you are only missing one class you can check out our Make Up Classes information. If you need to have a bit longer of a break, you can chat to your
If you wish to cancel your little fish’s swimming lessons, you can do so through the Fish n Flips app. Once we have accepted your cancellation, one additional lesson will be charged
Woohoo, we are excited to meet you and your little fish! You can find out which of our levels is right for your little fish by completing our self assessment form online
At Fish N Flips we understand that every child learns and develops their skills at different stages. To find out what level is most suitable for your child, you can complete our
Our free baby bonding sessions start for little fish as young as 3 months old. Our mini masters program is suitable for bigger fish up to 14 years old. For those 14+
You can tap either Self Assess to find out the level of your little fish in under 1 minute, or you can book a Free Trial for a taster class at your
Yes we do! Most of our swim schools offer private lessons. You can check out some more info on these here.